Office of Personnel Management
One of OPM’s top seven priority areas is: Build a More Diverse and Engaged Workforce. OPM’s Office of Diversity and Inclusion (ODI) is responsible for providing a coordinated Government-wide diversity and inclusion initiative that provides all Federal agencies with strategies and best practices to make all Federal workplaces diverse and inclusive.
Through a contract with OPM’s USALearning division, ODI contracted with PowerTrain to create a diversity toolkit for agencies that includes a 12-minute “The New IQ (Inclusion Quotient): Diversity and Inclusion in the Workplace” live animation. This creative whiteboard animation brings critical information and techniques on diversity and inclusion to life in a humorous and engaging way. The visually engaging hand-drawn animations pull the adult student in to better understand complex concepts. Closed captioning provides accessibility and compliance with Section 508 standards. More than just raising awareness as many diversity and inclusion programs do, this learning solution provides managers with specific skills to:
This thought-provoking and innovative New IQ Live Animate is a part of a multilayered, comprehensive program implemented by ODI to train Federal employees to form a more diverse and inclusive workplace. Through seminars, webcasts, conferences, and workshops available to all Federal agencies on MAX OMB, ODI leverages learners’ unique experiences, perspectives, and viewpoints for the collective benefit of all stakeholders. ODI reaches thousands of employees with the New IQ Live Animate, the diversity and inclusion print awareness materials, and interactive virtual tools including:
The New IQ Live Animate provides the Federal Government with a cost-effective and quick way to educate and encourage Federal leaders and employees to embrace inclusive behaviors that improve employee engagement within their respective workplaces. The New IQ Live Animate provides managers with awareness, knowledge, and skill readiness to enable individuals and groups to contribute to their fullest potential.
The New IQ Live Animate is available in any format (MP4, HTML link, or YouTube; on a mobile device or a desktop) and can be easily inserted in a PowerPoint presentation. It’s available 24 hours a day on OPM ODI’s website and on YouTube, and since the message is universal, it works as if specifically designed for each Federal agency. The New IQ Live Animate is also simple to use, with universal video controls and the ability to start and stop the message at any time. Additionally, it is accessible for people with disabilities, as it includes a complete script and captioning as part of the file.
The New IQ refers to inclusive intelligence, and the New IQ Live Animate was designed around data from 20 questions identified through a rigorous factor analysis trial of OPM’s Employee Viewpoint Survey (EVS) questions. These 20 EVS questions had the highest correlation to inclusive environments of the 87 questions tested. The 20 questions are grouped into the five habits of inclusion, “F.O.C.S.E” (Fair, Open, Cooperative, Supportive, Empowering) that are taught in the New IQ Live Animate. Furthermore, the 20 EVS questions are referred to in the New IQ Live Animate as “behaviors.”
Since the inception of the New IQ Live Animate, ODI also has also shown quantifiable results:
Approximately 70 Federal agencies have utilized the New IQ learning animation at no additional cost to the Government. The New IQ Live Animate has been used at numerous Government conferences, seminars, webcasts, workshops, training sessions, and meetings. The New IQ Live Animate is not just available to the Government though; it is available to the public, too, on YouTube (with almost 5, 000 views) and as a direct link on OPM ODI’s public website.
OPM’s ODI used the New IQ Live Animate as an integral part of a comprehensive diversity and inclusion training at the Federal Bureau of Investigation (FBI). Because the New IQ Live Animate was designed for use across Federal agencies (through OMBMAX.Gov and on YouTube), and therefore readily available, ODI was able to provide training when and where the FBI needed it. As part of the Department of Justice (DOJ), the FBI employs nearly 35,000 people around the globe. Thanks to the New IQ Live Animate, every FBI employee now has access to hands-on strategies and habit-changing techniques to increase inclusion and diversity at FBI.
Because of the success of the New IQ Live Animate, at the conclusion of the training the FBI decided to use the New IQ Live Animate to provide continued training to its staff and added a new live-animated piece on the importance of generational diversity. This training tool is making FBI employees aware of the importance of diversity and inclusion and providing them with specific actions to make a difference in the workplace.
Additionally, the New IQ Live Animate has had a significant positive impact on all aspects of Federal employees’ perceptions and engagement. Recent Government-wide agency inclusion scores showed overall improvement in Federal employee satisfaction.